Tech

How to Cancel Shopify Subscription, Delete and Pause your Account?

Waqar Ahmad April 3, 2024

0 34 4 minutes read

Shopify is a popular e-commerce platform, but it has numerous drawbacks which make it uneasy to use. Therefore, many Shopify users are eager to know “how to cancel Shopify subscription.” If you don’t find it appealing to use the platform and want to join another digital platform, you can cancel your subscription.

Deleting a Shopify account and canceling its subscription is relatively easier. All you need to do is follow the simple steps of how to cancel Shopify subscription, deactivate your account, delete your store guide, and achieve your purpose. Apart from that, you can also back up your Shopify account and migrate it somewhere else as well.

Table of Contents

How to Cancel Shopify Subscription and Delete the Account?

To cancel the Shopify subscription, follow the steps:

Open Shopify
Login to your admin panel
Navigate to settings
Select Plan, after that, Choose the option Pause or Cancel subscription
Confirm cancel subscription
Review whether you want to sell your account or pause the subscription and use it later
If you don’t want to pause, rather cancel the subscription, click on cancel and close the store
A new tab will appear, choose the reason for deleting a subscription
Continue and add your password to confirm the action
Close the store permanently

Remember that the platform allows 30 days to undo your calculations hence, if you change your mind and want to open the store, you can do it in the next 30 days after its cancellation. You will need to resume your account through the admin panel and link your credit card, as well as begin the billing process.

What are Shopify’s Drawbacks?

There are a handful of reasons why you would prefer canceling your Shopify subscription, some of the significant drawbacks of using Shopify are as follows:

Lacks customization options

Store owners who want to design their shops and add multiple features to the platform find it frustrating to use the site due to the lack of customization options. Therefore, they have to compromise over the appearance and user-friendly interface of their shop. The designs and templates available aren’t up to date, hence, limiting the functionality. As a consequence, owners can’t create a custom look or have control over their brands.

High Transaction Fees

Shopify charges a small percentage of every transaction to the merchants. Additionally, they have to pay processing fees as well. For instance, if an owner sells a product at $100, only $97 will be added to his balance. Shipping fees, taxes, and additional fees will also be deducted from the remaining $97.

Apart from that, the platform lacks diverse digital transaction options. Unlike other digital sites, you will have limited access to transaction options, with popular payment methods unavailable (PayPal and credit card). Such limitations not only affect business owners but also users who want to purchase the services and are unable to process transactions due to a lack of options.

As a result, the consumer base becomes stringent.

Difficult to Migrate Data

Shopify is a hosted application, therefore, one needs to follow complex steps to migrate their data from one site to another. The platform doesn’t allow you to directly transfer data, as it stores the data in Shopify servers. As a consequence, you need to first export all the data to the cloud or drive and then import it to the new platform.

What Factors You Should Consider Before Canceling your Shopify Subscription?

Before thinking about how to cancel Shopify subscription, one needs to understand various factors that will be detrimental to your store:

Settle Charges and Outstanding Bills

If you have any pending bills or payments, you will need to pay them. If you don’t clear the outstanding bills, you won’t be able to cancel your subscription or delete your account. Even if you can close the shop, you will receive a bill.

Saving your Data

Before deleting the account, you must save your data as it will be lost otherwise. Even if you close the store, you will need the data later and you can retrieve it from your drive or cloud accounts. Copy all the data and store it in your trustworthy accounts.

You can export CSV files and other data to back up including:

Billing history
Customer data
Discount and gift card codes
Financial data
Order data
Product data

Cancel Third-Party Application Subscriptions

After canceling your Shopify account, you will need to cancel third-party application plans manually. Deleting your account won’t atomically cancel the third-party providers’ plans. If you don’t do so, it might add unexpected charges to your credit card. Therefore, it’s better to be safe than sorry and delete the additional subscriptions.

To do this, follow the steps:

Log in to your Shopify
Navigate the admin panel and go to Apps
Select each app you intend to uninstall
In the dialog, click Delete

Frequently Asked Questions (FAQs)

What Happens When the Shopify Trial Expires?

Just like other applications that offer premium plans and subscriptions, the software will ultimately lock itself after the trial period ends. If you want to enjoy the services further, you will need to subscribe to their plan and login into your account.

How to Pause a Shopify Store?

To pause your Shopify account, you will need to follow similar steps as how to cancel Spotify subscription:

Log in to the Shopify admin dashboard
Select on Settings
Press on the plan tab
Choose between Pause or canceling a subscription
Press on the option pause and build or Pause for 90 days
Confirm Pause store

What is a Shopify Domain Cost?

Shopify domain cost can change over time, however, it’s $11 per year presently. Therefore, it’s recommended to confirm it before buying the domain. The price ranges also depend on the top-level domain (TLD) extension and the other versions.